Private Arrival: Instead of the main terminal, you’re directed to a separate building, The Windsor.

Personal Greeting: A dedicated staff member (sometimes in a top hat!) greets you and takes your luggage.

Private Security: You go through your own private security screening, which takes minutes.

Exclusive Lounge: You’re taken to your private suite or lounge, away from crowds, with Michelin-starred dining, drinks, and bespoke services like personal shopping.

Aircraft Transfer: When it’s time, you’re driven in a luxury car directly to your plane’s door, bypassing the main terminal.

Baggage Handled: Your luggage is managed by the VIP team throughout the process.

Meet & Greet: Upon disembarking, a dedicated Windsor team member meets you directly at the aircraft door.

Escort to Lounge: You’re then escorted in a luxury car (like a BMW) to the exclusive Windsor Suite, a separate private terminal away from the main airport.

Private Formalities: Your passports and flight details are taken, and the team handles all UK Border Force immigration checks and baggage collection in private, out of sight.

Relax in Your Suite: While formalities are handled, you relax in a private, elegant suite with a personal butler, enjoying Michelin-starred dining and premium drinks.

Chauffeured to Destination: Once everything is complete, you’re driven by chauffeur directly from the suite to your final drop-off point in Central London or beyond.

Arrival & Escort: Upon disembarking, a Windsor team member meets you at the aircraft door and escorts you via a private route (often by lift to tarmac level) to a luxury car.

Private Lounge: You’re driven to The Windsor’s private terminal, where you’re taken to your own private suite.

All Formalities Handled: A dedicated Border Force officer processes your immigration, while staff handle luggage and check-in for your onward flight behind the scenes.

Relax & Dine: Enjoy Michelin-starred food, drinks, or even private shopping in your suite while waiting for your flight to be called.

Direct to Aircraft: When ready, you’re driven directly to your departing aircraft in another private vehicle, avoiding all public areas.